Shipping & Returns


All shipping includes tracking with Startrack and Australia Post from Sydney, Australia. Delivery time is usually 3-5 business days after shipping to metro areas and up to 7 for regional areas.

Orders addressed to P.O box and G.P.O box, will be shipped by Australia Post and extra time should be allocated for these orders.

Expected delivery dates are estimates only. Shipping time refers to the estimated time that it will take to deliver your order after its ready to ship once stock and availability is confirmed.

Currently shipping is only available within Australia.

Express Shipping Times

1. Major City & Metro Areas
All orders are generally processed on the same day the order was placed on business days between 9am-4pm. Generally orders are processed and shipped same day or next Business day. Packages are usually received 1-2 business days after shipping.

2. Rural Areas – Startrack or Australia Post
All orders are generally processed on the same day the order was placed on business days between 9am-5pm. Generally orders are processed and shipped same day or next Business day. Packages are usually received 1-4 business days after shipping.

Tracking

When your order ships you will receive an email from us with a link to track your order.

Warranty & Returns

We want you to be totally satisfied with your purchase. However, returns will not be excepted if you change your mind or for incorrect selection. Returns will be accepted if the item has a manufacturing fault within a warranty period of 12 months with NiSi Filters Australia, excluding damage and wear and tear. Click here for more info.

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